As we need to use an external company to ship our products. Our pricing is subject to the pricing on Australia Post. You can always find the shipping price at the checkout on your order before actually making the purchase.
If you ever receive a product that has been damaged, just send us an email at firstname.lastname@example.org and we will replace the order immediately for you. It's our job to ensure the goods you pay for arrive in perfect conditiaon.
Yep! We’ve made this possible for you. Once you’ve redeemed your reward - as long as it’s a discount - you’ll get a coupon code, which you can then add to your subscription order(s) on your website’s profile. Or, if it’s a new subscription order, just add the code at checkout.
If you are having trouble signing into your account in order to manage your subscription(s), it means that your account & subscription details have been migrated from an alternative H&B Vitamins website - but your login credentials have not.
This means, you need to create a new account using your original email address for the website in which you are unable to sign in.
Once created, you will be able to access & manage your subscription(s).